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Privacy Policy

Your privacy is important to us. This Privacy Policy describes how supercatstore.co (the ‚ÄúSite‚ÄĚ or ‚Äúwe‚ÄĚ) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

You may also view our Personal Data Protection Notice here.

Collecting Personal Information 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as ‚ÄúPersonal Information‚ÄĚ. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected:¬†version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection:¬†to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection:¬†Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose:¬†shared with our processor Shopify.

Order information

  • Examples of Personal Information collected:¬†name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection:¬†to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection:¬†collected from you.

  • Disclosure for a business purpose:¬†shared with our processor Shopify.¬†

Sharing Personal Information 

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:¬†https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Keeping Your Information

When you use our Site, you agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may contain Personal Information.

We may use it in order to:

  1. Verify your identity for security purposes
  2. Sell products to you
  3. Provide you with our services
  4. Provide you with suggestions and advice on services and how to obtain the most from using our website.

supercatstore.co may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. supercatstore.co shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. supercatstore.co may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.

You may withdraw your consent at any time by instructing us (sheryl@supercatkei.com). However, if you do so, you may not be able to use our website or our services further.

Retention Period For Personal Data 

Except as otherwise mentioned in this privacy notice, supercatstore.co keeps your personal information only for as long as required by us:

  1. To provide you with the services you have requested;
  2. To comply with other law, including for the period demanded by our tax authorities;
  3. To support a claim or defense in court

International Transfers of Personal Information

The personal information we collect is stored and/or processed in Singapore, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Cookies

We don’t just bake them, but we use cookies for our Site. For more information on cookies, please see our Cookie Notice.

Limits Of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Contact

We always want to hear from our customers (especially if you feel we’ve let you down or could do better).

If you:

  • Have any questions or feedback about this notice

  • Would like us to stop using your information

  • Want to exercise any of your rights as set out above, or have a complaint,

please don’t hesitate to contact us at sheryl@supercatkei.com, who will be happy to answer any questions you may have. 

Additionally, you can mail us using the address provided below:

SUPERCATKEI PTE LTD
7 Temasek Boulevard #12-07 Suntec Tower One
Singapore 038987